Press Releases
3rd December 2009
ICCM is Selected as a Finalist in the 2009 Wiltshire Business of the Year
ICCM has made it to the Finals of the Wiltshire Business of the Year Awards, the most prestigious Business awards in the county. ICCM has been recognised under the ‘Innovation and Growth’ Award.
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20th November 2009
ICCM is Chosen by West Midlands Police to Help Them Meet the ISS4PS Directive
West Midlands Police, the second largest police force in the country, has selected ICCM’s globally recognised Service Desk tool to manage their IT systems in accordance with the ‘The National Policing Improvement Agency’s’ (NPIA) ISS4PS directive.
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9th November 2009
Tesco Selects ICCM to Enhance Global IT Service Management Infrastructure
Tesco PLC, the largest British retailer and the world’s third largest retailer, has chosen ICCM’s e-Service Desk to help align their Global IT infrastructure and improve IT Customer Services.
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9th November 2009
ICCM is Awarded Highest Level ITIL® Endorsement from the OGC
ICCM's IT Service Management software, e‐Service Desk have been awarded the premier ‘Gold’ Level Certification from the United Kingdom’s Office of Government Commerce (OGC) for ITIL® Compliance.
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18th September 2009
ICCM Launches New SaaS Model in Partnership with CBTS
ICCM today announced a strategic partnership with CBTS, the technology solutions division of Cincinnati Bell Inc. (NYSE: CBB), to begin offering its ITIL® aligned Service Desk and BPM technology in a Software-As-A-Service (SaaS) model.
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11th September 2009
ICCM Improves Time to Recruit at Poole Hospital
Poole Hospital NHS Foundation Trust has extended their partnership with ICCM by utilising their software to manage their internal recruitment process. In doing so, improving the time to recruit and simplifying the process for all staffing stakeholders.
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14th August 2009
ICCM Solutions strengthens global partner network with G2G3
ICCM Solutions, a globally recognised provider of ITIL Service Management software and services, today announced an exciting new partnership with G2G3, the leading provider of simulations and immersive readiness programs.
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17th July 2009
ICCM beats world leaders in the Service Management arena with huge growth.
ICCM beat world leaders in the Service Management field with huge expansion in this economic downturn. In response to this growth, ICCM’s will be moving to larger office space in July 2009. This new office will accommodate ICCM’s expansion plans.
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28th April 2009
ICCM launches e-Service Desk 10.0
IT Service Management company, ICCM Solutions, launches their new version of e-Service Desk 10.0, utlilising Microsoft Silverlight™ and Web Part Technology to deliver rich browser application content alongside unrivalled scalability.
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24th February 2009
ICCM Solutions, lead by example after receiving top service rating from its customers
ICCM Solutions, an industry recognised Service Management software, consultancy and training company receives top customer service rating from their customer.
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3rd February 2009
ICCM wins Service Desk contract with Cadarn Housing Group
Leading Welsh Housing Association has selected ICCM’s Service Management software to support its use of ITIL® best practice processes. After a full market assessment, Cadarn opted for ICCM’s e-Service Desk for its cost benefits & ITIL® alignment.
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19th January 2009
ICCM Solutions help Nottinghamshire Fire & Rescue Service to become ITIL® aligned
Nottinghamshire Fire & Rescue Service (NFRS) embarks on ICCM’s ITIL® consultancy services and training to ensure their IT systems are effectively supporting NFRS staff with their vision of keeping the Nottinghamshire public safe.
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