In the News

October 2009 | Service Talk Magazine
ICCM Supports the BBC Worldwide with Seamless Service
The BBC Worldwide utilises ICCM's e-Service Desk to improve IT Services in order to make the company's whole organisation run more effectively.
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July 2009 | Vital Magazine
A More Efficient Future for the BBC Worldwide
When the world's favourite broadcaster realised its Service Desk system was too restrictive to keep pace with its growing needs it turned to ICCM for the solution.
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June 2009 | itSMF USA e-newsletter
Optimising IT with Business Process Management (BPM)
ICCM provides information to itSMF's newsletter subscribers on how to Optimising IT with Business Process Management (BPM).
http://newsmanager.commpartners.com/itsmf/issues/2009-05-19/8.html

April 2009 | Support World Magazine
ICCM Solutions - How to Select Service Desk Tools
ICCM provides readers of Support World Magazine with tips on 'how to select a Service Desk tool'.
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April 2009 | Support World Magazine
ICCM wins Service Desk contract with Cadarn Housing Group
Leading Welsh Housing Association has selected ICCM’s Service Management software to support its use of ITIL® best practice processes.
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March 2009 | Customer Magazine
ICCM helps Mid Devon District Council improve Customer Service in the Wild-West
Mid Devon District Council explains how ICCM is improving Customer Relationship Management, while reducing operating costs.
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January 2009 | Vital Magazine
ICCM’s Director, Jason Gardiner - Secret of My Success.
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January 2009 | Government Technology Magazine
ICCM Supports Student Studies
The University of Worcester has streamlined its job management processes with the help of e-Service Desk from ICCM.
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