e-Asset

e-Asset allows server based discovery of all networked IP devices, providing a repository of assets that can form the basis of the Configuration Management Database (CMDB). The e-Asset repository links to Incident, Problem, Request and Change Management tools. e-Asset provides complete information of hardware, installed software, network details, disk drive details, environmental settings, services and user profiles.  IT asset management is especially important for organisations that do not have a sound inventory of their IT estate.

  KEY BENEFITS OF TECHNOLOGY:

• Visibility of all networked assets
• Identity software installed on clients
• Track software deployed and tracking for FAST compliance
• Identify illegal or unauthorised/inappropriate Applications
• Determine services running or stopped for increase fault diagnostics
• Latest audit information of all networked assets
• Low cost of ownership and deployment
• Increase front line fix rate by identifying asset dependencies andcurrent state of assets
• Discovers hardware, software, services, environment, user, IP and drive information at point of incident logging
• Licensed on a per Service Desk user rather that node bases for greater return on investment.