e-Project

Service Desk solutions which are built on Business Process Management Architecture (BPM), such as ICCM’s e-Service Desk, are capable of extending beyond the natural parameters of older, legacy, Service Management technologies. This organic extension can add significant value to any IT business.

ICCM’s e-Project module is a functionality rich Project Management tool, compliant with a basic PRINCE2 methodology, and capable of conforming within the tolerances set for cost, time, quality, project scope and risk management of projects.

The overriding directive of the ICCM e-Project module is the ease of use and simplification of complex Project Management methodology. By bringing Project Management into alignment with PRINCE2 and ICCM’s e-Service Desk allows IT managers to expand, direct and add value to their IT businesses.

e-Project has taken the seven principles of PRINCE2, simplified them, and combined them within an ITIL service management environment, aligned to BPM.   

Seven PRINCE2 Principles:
1. Continued Business Justification
2. Learn from Experience
3. Defined Roles & Responsibilities
4. Manage by Stage
5. Manage by Exception
6. Focus on Products
7. Tailor to Suit the Project Environment