ICCM Solutions
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Latest News

  • ICCM wins OpenText BPM Partner Award
  • ICCM reports 26 per cent growth in UK sales
  • ICCM website streamlines user experience

Our Clients

2 of the 5 largest service desks in the world use ICCM.

Service Management

“I challenge anyone serious about service management not to look at ICCM before investing in technology.”

Human Resources

Our sophisticated user interface and strong integration capabilities automate case handling and complex processes.

We help you deliver reliable outcomes.

Read more

Industries We Serve

  • Managed Service Providers (MSPs)
  • Technology
  • Media
  • Financial Services
  • Legal and Professions
  • Retail
  • Public Sector and Government

Analyst Report

Ovum Butler Technology Audit.

Download the report on ICCM

Cloud and SaaS

Service Management in the Cloud.

Powered by Windows Azure

Our Partners

Working together for you.

Read more

Downloads

Or view our ICCM Presentation 2012

Go to our downloads page

Our Video

Our CEO James talking about extraordinary service management.

Intelligent BPM

A modern BPM platform also needs to provide situational awareness, collaboration tools as well as supporting business agility and change.

Smart Process Apps

Create ‘Smart Process Apps’ on the Assure Platform.

Our Solutions

  • IT Service Management
  • Human Resources
  • Shared Services
  • Smart Process Apps
  • Intelligent BPM
  • ITIL
  • Cloud and SaaS

Who we help

  • CIOs and Business Executives
  • Service Managers
  • Service Delivery Teams
  • Analysts and Developers
  • Service Consumers

Our Services

  • How we deliver
  • Simulation and Games-based learning
  • Deployment
  • Training
  • Consultancy
  • Methodology
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© ICCM Solutions 2012